About 511 - Phone Features

Just dial 5-1-1 and say "Traffic," "Public Transportation," "Ridesharing," "Bicycling," or "more choices" to get started. The interactive speech recognition system allows you to find what you need without ever having to press a button. To learn more about the 511 Phone service, including tips and tricks, click here.

Traffic
Call 511 and say “Traffic” to get information about travel conditions on Bay Area freeways. Then try any of the following:

  • Say “Driving Times” for current travel times between any two cities along Bay Area highways.
  • Say “Traffic Conditions” to get incident and congestion information for your route.
  • Say “Freeway Aid” to get non-emergency freeway assistance.
  • You can also ask for "Airports" or "FasTrak®."

Public Transportation
Call 511 and say “Public Transportation” for routes, schedules and fares for more than 60 public transit and paratransit agencies. Then, use these helpful commands:

  • Say “Transit Agencies” to be transferred to a transit agency’s customer service center.
  • Say “Departure Times” to hear current departure time predictions for trains and buses.
  • You can also ask for “TransLink®,” “Paratransit,” “Commuter Incentives,” “Airports,” or the “All Nighter” service.

Ridesharing
Call 511 and say “Ridesharing” to speak to an operator — in English or other languages — about carpooling, vanpooling, HOV lanes, park-and-ride lots, and more.

Bicycling
Call 511 and say “Bicycling” to talk to an operator — in English or other languages — who can help with any bicycling information you need.

MY 511
MY 511 is a free, personalized service on the phone and web that allows you to build your own 511.org home page or bypass phone menu options to get to
your customized trip information even FASTER. To start, register at MY511.org.

 
Phone

Call 511 – It's Free!

Get your transportation information fast from anywhere in the nine-county Bay Area! Just dial
5-1-1 and say "Traffic," "Public Transportation," "Ridesharing," "Bicycling," or "more choices" to get started.

 

Current and Future Driving Times

Find out how long it will take to get to your destination – now, or in the future. Use 511 Driving Times to calculate your current driving time, or use Predict-a-trip to estimate your driving time for a future trip in advance.

 

Plan Your Transit Trip – It's Easy!

Use the interactive 511 Transit Trip Planner to generate step-by-step instructions for traveling from place to place on public transportation – including an itinerary with schedules, fares, time estimates, and interactive maps.

©2009 Metropolitan Transportation Commission