Call 511 - Speed Through 511

Use shortcuts to go directly to 511's most popular features from the Main Menu by saying:

  • Driving Times
  • Traffic Conditions
  • Departure Times
  • MY 511
  • AC Transit
  • BART
  • Muni
  • VTA
  • SamTrans
  • Caltrain
  • Golden Gate Transit
  • All Nighter
  • Transit Agencies
  • Paratransit
  • FasTrak
  • Clipper
  • Sacramento 511
  • or Freeway Assist


You can ask for the items above as soon as you are connected to 511 – there's no need to wait for the menu options.

You can also interrupt 511 at any time in any menu if you already know your selection. Once you know what questions will be asked, you can answer them as soon as the system starts asking them. To get your information even faster, register for MY 511 and you'll bypass menu options to go straight to current information for your trips.

Use key commands like"repeat" to hear your choices again, "help" to hear the available selections, "Main Menu" to return and start over, "go back" to return to a previous menu, and "stop" or "cancel" to cancel your selection. If you get stuck (e.g., you hear, "I'm sorry, I didn't get that"), you can always say, "Main Menu" or "what are my choices?", or you can press zero for touch-tone options.

Call 511 for Current Traffic Conditions- cell phone image

Call 511 for Current Traffic Conditions

Get real-time incident and congestion information for your route, including accidents, construction, and special events. Call 511 and say "Traffic Conditions."


511 Real-Time Departures

Stop waiting and wondering. Use 511 Departure Times to get free, up-to-the-minute departure predictions for SF Muni and BART. Call 511 and say “Departure Times” or get more information on Departure Times here.


MY 511

MY 511 is a free, personalized service on the phone and web that allows you to build your own home page or bypass phone menu options to get to your customized trip information even FASTER. Stay on top of your commute with personalized MY 511 text messages and e-mail alerts. To learn more and to sign up, go to

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