Alexa Voice Service

511 on Alexa

511 allows you to get real-time transit departures and traffic conditions using Alexa, Amazon’s voice-activated virtual assistant. Simply “enable” the 511 SF Bay skill, and then say, ”Alexa, open Five One One.“ on Alexa-enabled devices.

What is Alexa?

Alexa is Amazon’s voice-activated virtual assistant. In order to use Alexa, you need a device that can access it, such as an Echo, Dot, or Tap.

How do I use Alexa to get 511 information?

Once you have set up your Alexa-enabled device, go to the 511 SF Bay Skills Page and click “Enable," and then ask Alexa for departure times using your stop ID or ask for traffic conditions information by saying a highway, bridge, city, or hotspot (such as an airport, stadium, or landmark) in the Bay Area.

What do I say to Alexa to get real-time transit departure information?

You can say any of the following to get departure times information for your stop ID:

  • ”Alexa, open 511 and get departures at stop 55569.“
  • ”Alexa, ask 511 for transit departure times for stop 55833.“
  • ”Alexa, ask 511 for departure times for stop ID 61757.“

If you don’t know your stop ID, you can use the transit departures tool on 511.org to look it up. All fifteen Bay Area transit agencies that provide real-time departures via the 511 phone service and 511.org are also available through Alexa.

What do I say to Alexa to get traffic conditions information?

You can say any of the following to get traffic conditions for your location:

  • ”Alexa, open 511 and get traffic conditions on US-101 North.“
  • ”Alexa, ask 511 for traffic conditions near AT&T Park.“
  • ”Alexa, ask 511 for traffic conditions in San Francisco.“

See below for a complete list of all of the locations where Alexa provides traffic conditions:

Want more Alexa features?

511 hopes to expand the services provided through Alexa in the future. Check back for more options coming soon and let us know what features you’d like.

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