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Casual carpooling is a convenient, grassroots option for commuting to San Francisco. Drivers and passengers meet at designated pick-up locations in the East Bay and form carpools of three. These carpools then utilize HOV lanes and discounted Bay Bridge tolls for a faster and more affordable commute. As more people return to in-person work, casual carpooling is making a comeback, offering a flexible and sustainable transportation option.

Clipper is the Bay Area’s all-in-one transit card that gives you discounts on many transit services and a secure, easy way to carry and manage your fares.

Clipper Access offers two eligibility pathways:

1. Basic eligibility  
2. Medical eligibility

Review the Information Sheet for New Applicants (PDF) to determine which application is best for you.

Please review the frequently asked questions below, or contact customer service:

Email: clipperaccess@bayareametro.gov

Phone: (415) 778-6622 TDD: (800) 735-2929

Clipper Access processing locations and hours of operation information are listed below. If you are applying for the first time, you must go in person to a processing location because your photo will be taken. For renewal applications and replacement applications (for lost, stolen, or damaged cards) you can go to the processing location or send the application through the mail.