There are 11 Transit Centers that serve Sonoma County Transit.
Transit Accessibility Services
All Sonoma County Transit buses are wheelchair lift-equipped and can transport two wheelchair passengers at a time. Persons unable to negotiate the bus steps may request to have the bus lowered or use the wheelchair lift as a standee to board. Upon request, drivers are happy to provide assistance but are not allowed to physically lift passengers or wheelchairs. Sonoma County Transit participates in the Regional Transit Connection Discount Card. Program (RTC) which allows people with disabilities, seniors, and certain veterans to ride at reduced fares on all Bay Area transportation systems. Individuals who travel with a service animal will have a service animal symbol marked on their card. To apply for an RTC Discount Card, call (707) 585.7516 and ask for a brochure and application to be mailed to you. If you have a sight, hearing, or speech communication disability, bus identification kits are available free of charge. The bus identification kit is pocket sized and contains cards with large numbers indicating the route you wish to travel. Kits are also available in braille. Call Sonoma County Transit for more information about a bus identification kit. Travel Training is available to assist physically challenged and/or passengers new to transit to become self sufficient when traveling on Sonoma County Transit.
RTC Regional Discount Card
RTC Processing Location
Customer Services: 355 West Robles Avenue, Santa Rosa, CA 95407
Phone: (707) 576-7433; TTY (707) 585-9817
Call for appointment.
Note: Before visiting a transit agency office, call to verify hours of operation and payment options.
TTY Users: You can contact any telephone number through the California Relay Service at 711.
511 Phone Service
From the Main Menu, use a shortcut to go directly to Sonoma County Transit by saying: "Sonoma County Transit"
From inside the Transit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number "23" for Sonoma County Transit.
From inside the Paratransit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number "15" for Volunteer Wheels Paratransit.
Clipper is currently accepted on Muni, BART, AC Transit, VTA, SamTrans, Caltrain and Golden Gate Transit and Ferry, and will eventually be accepted on all forms of Bay Area public transit. For information on using Clipper, please visit https://www.clippercard.com/ClipperWeb/sonoma/index.do