Phone Shortcuts

Use shortcuts to go directly to 511's most popular features from the Main Menu by saying:

  • Driving Times
  • Traffic Conditions
  • Departure Times
  • AC Transit
  • BART
  • Muni
  • VTA
  • SamTrans
    • Caltrain
    • Golden Gate Transit
    • All Nighter
    • Transit Agencies
    • Paratransit
    • FasTrak
    • Clipper
    • Sacramento 511
    • or Freeway Assist

        Interrupt 511

        You can ask for the items above as soon as you are connected to 511 – there's no need to wait for the menu options

        You can also interrupt 511 at any time in any menu if you already know your selection. Once you know what questions will be asked, you can answer them as soon as the system starts asking them.

        Use key commands like:

        • "repeat" to hear your choices again,
        • "help" to hear the available selections,
        • "Main Menu" to return and start over,
        • "go back" to return to a previous menu, and
        • "stop" to cancel your selection.

        If you get stuck (e.g., you hear, "I'm sorry, I didn't get that"), you can always say, "Main Menu" or "help", or you can press *8 for touch-tone options.

        Get Realtime Updates

        Traffic

        Say you're driving and stuck in traffic – call 511 and say "Driving Times" to find out when you'll arrive at your destination. 511 will also provide information on the incidents on your route. When prompted for a starting and ending point within 511 Driving Times® menu, you can request a city, bridge, or hot spot. All available options are listed below. Therefore, you can say any of them, and the system will recognize it as either a starting or ending point.

        You can also call 511 and say "Traffic Conditions" to get incidents, construction announcements, and slowdowns on a highway or around a city, bridge, or hot spot. Everything you can request is listed below.

        Transit

        Say you're out to dinner in San Francisco and you want to find out when the next Muni or BART train is coming to catch a ride home? Call 511 and say "Departure Times." If you know your stop ID, you can say or enter it. If you don't, the system will help you identify your stop, just say your agency and route name.

        List of Shortcuts

        A trick to receiving more specific information in the Traffic Conditions menu is to request a highway with an accompanying direction. For example, say "I-80 East" to obtain information on only eastbound traffic for Interstate 80. Here are all of the highways for which you can obtain traffic conditions information:

        Interstate Highways  California Highways  Major Roads & Expressways 
        I-205 HWY-101 Almaden Expy
        I-238 HWY-1 Capitol Expy
        I-280 HWY-113 Camino Pablo
        I-380 HWY-116 Castro Street
        I-505 HWY-12 Central Expy
        I-580 HWY-121

        Crow Canyon Road

        I-680 HWY-13

        East Capital Expy

        I-780 HWY-152 Foothill Expy
        I-80 HWY-160

        Great America Parkway

        I-880 HWY-17 Lawrence Expy
        I-980 HWY-237 Montague Expy
          HWY-24 Oregon Expy
          HWY-242 Page Mill Road
          HWY-29

        Richmond Parkway

          HWY-35

        San Pablo Dam Road

          HWY-37

        San Tomas Expy

          HWY-4

        Sir Francis Drake Blvd

          HWY-82 Vasco Road
          HWY-84 Willow Road
          HWY-85

        West Capitol Expy

          HWY-87  
          HWY-9  
          HWY-92  

        When saying a city name for traffic information, 511 will provide traffic conditions for all freeways inside the requested city as well as neighboring cities. Please say any of the following city names:

        A-D

        E-L M-R S-Z
        Alameda East Palo Alto Marin City San Anselmo
        Alamo El Cerrito Martinez San Bruno
        Albany El Granada Menlo Park San Carlos
        American Canyon El Sobrante Mill Valley San Francisco
        Antioch Emeryville Millbrae San Geronimo
        Atherton Fairfax Milpitas San Gregorio
        Bay Point Fairfield Montara San Jose
        Belmont Forest Knolls Monte Rio San Leandro
        Belvedere Forestville Monte Sereno San Lorenzo
        Benicia Foster City Moraga San Mateo
        Berkeley Fremont Morgan Hill San Pablo
        Bethel Island Fulton Moss Beach San Quentin
        Blackhawk Geyserville Mountain View San Rafael
        Brentwood Gilroy Napa San Ramon
        Brisbane Glen Ellen Newark Santa Clara
        Burlingame Graton Novato Santa Cruz
        Byron Greenbrae Oakland Santa Rosa
        Calistoga Guerneville Oakley Saratoga
        Campbell Half Moon Bay Occidental Sausalito
        Canyon Hayward Olema Scotts Corner
        Castro Valley Healdsburg Orinda Scotts Valley
        Clayton Hercules Pacheco Sebastopol
        Cloverdale Hillsborough Pacifica Sonoma
        Colma Ignacio Palo Alto

        South San Francisco

        Concord Inverness Penngrove St Helena
        Corte Madera Kensington Pescadero Stinson Beach
        Cotati Kentfield Petaluma Suisun City
        Crockett Kenwood Piedmont Sunnyvale
        Cupertino Lafayette Pinole Sunol
        Daly City Lagunitas Pittsburg Tiburon
        Danville Larkspur Pleasant Hill Tracy
        Davis Livermore Pleasanton Union City
        Deer Park Los Altos Point Reyes Station Vacaville
        Diablo Los Altos Hills Port Costa Vallejo
        Discovery Bay Los Gatos Portola Valley Villa Grande
        Dixon   Redwood City Walnut Creek
        Dublin   Richmond Windsor
        Duncans Mills   Rio Vista Woodacre
            Rodeo Woodside
            Rohnert Park Yountville
            Ross  
            Rutherford  
        • Antioch Bridge
        • Bay Bridge 
        • Benicia Bridge 
        • Carquinez Bridge 
        • Dumbarton Bridge 
        • Golden Gate Bridge 
        • Richmond Bridge 
        • San Mateo Bridge
        A-C D-M N-R S-Z
        Alemany Blvd Overpass Devils Slide Newpark Mall San Francisco International Airport
        Altamont Pass Doyle Drive Novato Dumps San Jose International Airport
        Antioch Bridge Toll Plaza Dublin Grade Nut Tree Santana Row
        Avaya Stadium Dublin Interchange Oakland Coliseum SAP Center
        Bay Bridge San Francisco Anchorage Foothill College Oakland International Airport Six Flags
        Bay Bridge Toll Plaza Golden Gate Fields Oracle Arena Sonoma County Fairgrounds
        Berkeley Curve Golden Gate Park Oracle Park Sonoma Raceway
        Buchanan Field Great America Park Port of Oakland Stinson Beach
        Butler Bridge Hospital Curve Pruneyard Towers Sunol Grade
        Cal Park Hill Levi's Stadium Puerto Suelo Hill Tesla Plant
        Caldecott Tunnel Lombard Street Robin Williams Tunnel The Brick Wall
        Candlestick Park Mac Arthur Maze Richardson Bay Bridge The Cats Restaurant
        Castro Valley Y Mare Island   The Summit
        Central Freeway Marin Civic Center   Treasure Island
        Chase Center Moffet Field   Valley Fair
        Childrens Hospital Montclair   Waldo Grade
        Cordelia Junction Muir Woods   205 and 5 Interchange
        Cotati Grade     580 and 205 Interchange
        Cow Palace      

        Please note that locations listed below with an * can be further refined. View a list of refined 511 Driving Times® options that you can say directly when asked for your starting or ending point.

        The roadways in the two right-hand columns define the intersection used to calculate the driving time, so if you say, "Alameda" as your starting point, we are calculating your driving time as if you are starting at the intersection of 29th Avenue and Interstate 880.

        Cities

        City Name Road 1 Road 2
        Alameda 29th Ave I-880
        Alamo I-680

        Stone Valley Rd

        Albany Buchanan St I-80
        American Canyon American Canyon Rd Highway 29
        Angwin Highway 29 Imola Ave W
        Antioch Highway 4 G St
        Atherton US-101 Willow Rd
        Bay Point Bailey Rd Highway 4
        Belmont Ralston Ave US-101
        Belvedere Tiburon Blvd US-101
        Benicia I-680 I-780
        Berkeley I-80 University Ave
        Bethel Island Highway 160 Highway 4
        Blackhawk Crow Canyon Rd I-680
        Bodega Highway 1 Valley Ford Rd
        Bodega Bay Highway 1 Valley Ford Rd
        Bolinas Highway 1 Panoramic Hwy
        Brentwood Highway 160 Highway 4
        Brisbane Oyster Point Blvd US-101
        Burlingame Broadway US-101
        Byron Highway 160 Highway 4
        Calistoga Highway 29 Highway 221
        Campbell Highway 17 E Hamilton Ave
        Canyon Highway 24 Camino Pablo
        Castro Valley I-238 I-580
        Cazadero Highway 1 Highway 116
        Clayton I-680

        Ygnacio Valley Rd

        Cloverdale S Cloverdale Blvd US-101
        Colma I-280 John Daly Blvd
        Concord Highway 242 I-680
        Corte Madera Tamalpais Dr US-101
        Cotati Gravenstein Way US-101
        Crockett I-80 San Pablo Ave
        Cupertino N De Anza Blvd I-280
        Daly City I-280 John Daly Blvd
        Danville Diablo Rd I-680
        Deer Park Highway 29 1st St
        Diablo Diablo Rd I-680
        Dillon Beach Highway 1

        Sir Francis Drake Blvd

        Discovery Bay Highway 160 Highway 4
        Dixon Dixon Ave W I-80
        Dublin I-580 I-680
        East Palo Alto University Ave US-101
        El Cerrito I-80 Potrero Ave
        El Granada Highway 1 Highway 92
        El Sobrante Appian Way I-80
        Emeryville I-80 Powell St
        Fairfield N Texas St I-80
        Fort Ross Highway 1 Highway 116
        Foster City Highway 92

        Foster City Blvd

        Fremont* I-880 Mission Blvd
        Fulton Fulton Rd US-101
        Geyserville Geyserville Ave US-101
        Gilroy US-101 Leavesley Rd
        Greenbrae US-101

        Sir Francis Drake Blvd

        Half Moon Bay Highway 1 Highway 92
        Hayward* Highway 92 I-880
        Healdsburg Dry Creek Rd US-101
        Hercules I-80 John Muir Pky
        Hillsborough Broadway US-101
        Ignacio US-101 Highway 37
        Inverness Highway 1

        Sir Francis Drake Blvd

        Jenner Highway 1 Highway 116
        Kensington I-80 Buchanan St
        Kentfield US-101

        Sir Francis Drake Blvd

        Lafayette Highway 24

        Happy Valley Rd

        Larkspur Sir Francis Drake Blvd US-101
        Livermore Highway 84 I-580
        Los Altos El Monte Rd I-280
        Los Altos Hills El Monte Rd I-280
        Los Gatos Highway 17 Highway 9
        Marin City Bridgeway US-101
        Marshall Highway 1

        Marshall-Petaluma Rd

        Martinez I-680

        Marina Vista Ave

        Menlo Park Willow Rd US-101
        Mill Valley Tiburon Blvd US-101
        Millbrae E Millbrae Ave US-101
        Milpitas* Highway 237 I-880
        Montara Highway 1 Linda Mar Blvd
        Monte Sereno Highway 17 Highway 9
        Moraga Highway 24 Camino Pablo
        Morgan Hill US-101 Cochrane Rd
        Moss Beach Highway 1 Linda Mar Blvd
        Mountain View* Highway 85 US-101
        Napa Highway 29 Imola Ave W
        Newark Highway 84 I-880
        Nicasio Lucas Valley Rd US-101
        Novato US-101 Highway 37
        Oakland* I-980 I-880
        Oakley Highway 160 Highway 4
        Occidental Highway 1 Valley Ford Rd
        Olema Highway 1

        Sir Francis Drake Blvd

        Orinda Highway 24 Camino Pablo
        Pacheco Highway 4 I-680
        Pacifica Highway 1 Sharp Park Rd
        Palo Alto* Embarcadero Rd US-101
        Penngrove Old Redwood Hwy US-101
        Pescadero Highway 84 Highway 1
        Petaluma Highway 116 US-101
        Piedmont Highway 13 Moraga Ave
        Pinole I-80

        Pinole Valley Rd

        Pittsburg Highway 4 Railroad Ave
        Pleasant Hill Highway 242 I-680
        Pleasanton I-580 I-680
        Point Reyes Station Highway 1

        Sir Francis Drake Blvd

        Pope Valley Highway 29 Imola Ave W
        Port Costa I-80 San Pablo Ave
        Portola Valley Sand Hill Rd I-280
        Redwood City* US-101 Whipple Ave
        Richmond* Cutting Blvd I-80
        Rodeo I-80 Willow Ave
        Rohnert Park Rohnert Park Expy US-101
        Ross Sir Francis Drake Blvd US-101
        Rutherford Highway 29 1st St
        San Anselmo 3rd St US-101
        San Bruno San Bruno Ave E US-101
        San Carlos Holly St US-101
        San Francisco* I-80 4th St
        San Gregorio Highway 1 Highway 84
        San Jose* I-880 US-101
        San Leandro* I-880 Davis St
        San Lorenzo I-238 I-880
        San Mateo* Highway 92 US-101
        San Pablo I-80

        San Pablo Dam Rd

        San Quentin I-580 Main St
        San Rafael I-580 US-101
        San Ramon Crow Canyon Rd I-680
        Santa Clara* Montague Expy US-101
        Santa Rosa Highway 12 US-101
        Saratoga Highway 9 Saratoga Ave
        Sausalito Rodeo Ave US-101
        South San Francisco Grand Ave US-101
        St Helena Highway 29 Highway 221
        Stinson Beach Highway 1 Panoramic Hwy
        Suisun City Highway 12 I-80
        Sunnyvale* Lawrence Expy US-101
        Sunol Highway 84 I-680
        Tiburon Tiburon Blvd US-101
        Tomales Highway 1

        Marshall-Petaluma Rd

        Union City I-880

        Alvarado Niles Rd

        Vacaville I-505 I-80
        Vallejo Highway 37 I-80
        Valley Ford Highway 1 Valley Ford Rd
        Walnut Creek Highway 24 I-680
        Windsor Old Redwood Hwy US-101
        Woodside Highway 84 I-280
        Yountville Highway 221 Highway 29

        Bridge Name  Road 1  Road 2 
        Antioch Bridge  CA-160  CA-4 
        Bay Bridge*  I-80  Bay Bridge - Toll Plaza 
        Benicia Bridge*  I-680  I-780 
        Carquinez Bridge*  I-80  Ca-29 
        Dumbarton Bridge*  CA-84  Dumbarton Bridge - Causeway 
        Golden Gate Bridge*  US-101  Golden Gate Bridge - North Tower 
        Richmond Bridge*  I-580  Western Dr 
        San Mateo Bridge*  CA-92  Clawiter Rd
        Hot Spot Name Road 1  Road 2 
        Alemany Blvd Overpass  I-280  US-101 
        Altamont Pass  I-580  Flynn Rd N 
        Antioch Bridge Toll Plaza CA-160 Antioch Bridge - Toll Plaza
        Avaya Stadium I-880 Coleman Ave
        Bay Bridge San Francisco Anchorage  Bay Bridge – SF Anchorage  I-80 
        Bay Bridge Toll Plaza  Bay Bridge - Toll Plaza  I-80 
        Berkeley Curve  I-580  I-80 
        Buchanan Field  Chilpancingo Pky  I-680 
        Butler Bridge CA-221 CA-29
        Cal Park Hill  US-101  Sir Francis Drake Blvd 
        Caldecott Tunnel  Highway 24  Fish Ranch Rd 
        3 Com Park or Candlestick Park  Beatty Ave  US-101 
        Castro Valley Y  I-238  I-580 
        Central Freeway  Mission St  US-101 
        Childrens Hospital  Highway 24  51st St 
        Cordelia Junction  I-680  I-80 
        Cotati Grade  Old Redwood Hwy  US-101 
        Cow Palace  US-101  Bay Shore Blvd 
        Devils Slide  Highway 1  Linda Mar Blvd 
        Doyle Drive US-101 Lombard St
        Dublin Grade  I-580  Foothill Rd 
        Dublin Interchange  I-580  I-680 
        Foothill College  El Monte Rd  I-280 
        Golden Gate Fields  I-80  Solano Ave 
        Great America Park  Great America Pky  US-101 
        Hospital Curve  Cesar Chavez St  US-101 
        Levi's Stadium Great America Pky Tasman Dr
        Lombard Street Van Ness Ave Lombard St
        Mac Arthur Maze  I-580  I-80 
        Mare Island  Highway 37  Wilson Ave 
        Marin Civic Center  N San Pedro Rd  US-101 
        Moffet Field  Highway 85  US-101 
        Montclair CA-13 Park Blvd
        Muir Woods Highway 1 Muir Woods Rd
        Newpark Mall  I-880  Mowry Ave 
        Novato Dumps  San Antonio Rd  US-101 
        Nut Tree  I-505  I-80 
        Oakland Coliseum Hegenberger Rd I-880
        Oakland International Airport  98th Ave  I-880 
        Oracle Arena Hegenberger Rd I-880
        Port of Oakland I-880 7th St
        Pruneyard Towers  Highway 17  San Tomas Expy 
        Puerto Suelo Hill  Lincoln Ave  US-101 
        Robin Williams Tunnel Highway 1 Spencer Ave
        Richardson Bay Bridge  US-101  Highway 1 
        San Francisco International Airport  Airport Exit  US-101 
        San Jose International Airport  Airport Pky  Highway 87 
        Santana Row CA-17 I-280
        SAP Center CA-87 W Julian St
        Six Flags Highway 37 I-80
        Sonoma County Fairgrounds CA-12 US-101
        Sonoma Raceway Highway 121 Highway 37
        Stinson Beach  Highway 1  Panoramic Hwy 
        Sunol Grade  Andrade Rd  I-680 
        Tesla Plant Fremont Blvd I-880
        The Brick Wall  23rd Ave  I-880 
        The Cats Restaurant  Highway 17  S Santa Cruz Ave 
        The Summit  Highway 17  Summit Rd 
        Treasure Island  I-80  Treasure Island Rd 
        Valley Fair CA-17 I-280
        Waldo Grade  US-101  Rodeo Ave 
        205 and 5 interchange I-205 I-5
        580 and 205 interchange I-580 I-280

        From inside the Paratransit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

        Paratransit Agency  Touch-tone option 
        East Bay Paratransit  10 
        VTA Access Paratransit  11 
        Whistlestop Wheels for Marin County  12 
        Redi-Wheels for San Mateo County  13 
        County Connection LINK for Central Contra Costa County  14 
        Volunteer Wheels for Sonoma County  15 
        San Francisco Paratransit  16 
        SolTrans Paratransit  17 
        WestCAT for Western Contra Costa County  18 
        Santa Rosa Paratransit  19 
        Petaluma Paratransit  20 
        DART for Fairfield-Suisun  21 
        Redicoast  22 
        VINE Go for Napa County  23 
        Tri Delta Transit for Eastern Contra Costa County  24 
        WHEELS Dial-A-Ride for Livermore Amador Valley  25 
        Union City Paratransit  26 
        Solano County Paratransit  27 
        Special Services for Vacaville  28 
        Dixon Readi-Ride  29

        From inside the Transit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

        Agency  Touch-tone option 
        AC Transit  10 
        BART  11 
        MUNI  12 
        Golden Gate Transit & Ferry  13 
        SamTrans  14 
        Caltrain  15 
        Valley Transportation Authority (VTA)  16 
        County Connection  17 
        Altamont Commuter Express (ACE)  18 
        WHEELS  19 
        WestCat  20 
        Marin Transit  21 
        Tri Delta Transit  22 
        Sonoma County Transit  23 
        Fairfield-Suisun Transit  24 
        San Francisco Bay Ferry  25 
        Blue and Gold Ferry  26 
        Capitol Corridor  27 
        Emery Go Round  28 
        Dumbarton Express  29 
        The VINE  30 
        Santa Rosa CityBus  31 
        SMART  32 
        Red and White Fleet  33 
        Angel Island-Tiburon Ferry  34 
        Healdsburg Transit  35 
        Petaluma Transit  36 
        Cloverdale Transit  37 
        Union City Transit  38 
        Vacaville City Coach  39 
        Yountville Shuttle  40 
        Lake Transit  41 
        Rio Vista Delta Breeze  42 
        San Benito County Transit  43 
        San Joaquin Regional Transit  44 
        Mendocino Transit Authority  45 
        Modesto MAX  46 
        Monterey-Salinas Transit  47 
        Santa Cruz Metro  48 
        SolTrans  50

        For some cities that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the city name you can say the refined point name directly and skip a step in the menu. For example, when the system asks for a starting point you may say, "880 at 98th Street" instead of simply saying "Oakland."

        City Refined Point 1 Refined Point 2 Refined Point 3 Refined Point 4 Refined Point 5
        San Francisco I-80 and 4th Street I-280 and 6th Street Golden Gate Bridge Toll Plaza I-280 and Highway 1  
        San Jose U.S. 101 and I-880 I-280 and I-680 U.S. 101 and Hwy 85 Hwy 17 and I-280 CA-87 and CA-85
        Oakland I-880 and I-980 98th Ave. and I-880 Hwy 13 and I-580 Hwy 13 and Hwy 24  
        Fremont Mission Blvd and I-880 Mission Blvd and I-680 Hwy 84 and I-880    
        Burlingame US-101 and Broadway I-280 and Trousdale Rd      
        Hayward Hwy 92 and I-880 Hwy 238 and I-580      
        Milpitas Hwy 237 and I-880 I-680 and E. Calaveras Blvd.      
        w Moffett Field Hwy 85 and Hwy 237 I-280 and El Monte Road    
        Redwood City U.S. 101 and Whipple Ave. I-280 and Hwy 84      
        Richmond I-80 and Cutting Blvd. I-80 and Richmond Parkway Richmond Bridge Toll Plaza    
        San Leandro I-880 and Davis Street I-80 and Richmond Parkway I-580 and Estudillo Ave.    
        San Mateo U.S. 101 and Hwy 92 I-280 and Hwy 92      
        Santa Clara U.S. 101 and Montague Expressway I-280 and Stevens Creek Blvd.      
        Sunnyvale U.S. 101 and Lawrence Expressway U.S. 101 and Hwy 237 I-280 and Hwy 85    
        Tracy I-205 and Tracy Blvd U.S. 101 and Hwy 237 I-205 and W 11th St    

        For some bridges that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the bridge name you can say the refined point name directly and skip a step in the menu.

        Bridge/Tunnel  Refined Point 1  Refined Point 2 
        Bay Bridge  Bay Bridge – Oakland side  Bay Bridge – San Francisco side 
        Benicia Bridge  Benicia Bridge – Benicia side  Benicia Bridge – Martinez side 
        Caldecott Tunnel  Caldecott Tunnel-Orinda side  Caldecott Tunnel-Oakland side 
        Carquinez Bridge  Carquinez Bridge – Vallejo side  Carquinez Bridge – Crockett side 
        Dumbarton Bridge  Dumbarton Bridge – Fremont side  Dumbarton Bridge – Menlo Park side 
        Golden Gate Bridge  Golden Gate Bridge – Marin side  Golden Gate Bridge – San Francisco side 
        Richmond San Rafael Bridge  Richmond San Rafael Bridge – Richmond side  Richmond San Rafael Bridge – San Rafael side 
        San Mateo Bridge  San Mateo Bridge – Hayward side  San Mateo Bridge – San Mateo side

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