Phone Shortcuts

Use shortcuts to go directly to 511's most popular features from the Main Menu by saying:

Driving Times
Traffic Conditions
Departure Times
AC Transit
BART
Muni
VTA
SamTrans

Caltrain
Golden Gate Transit
All Nighter
Transit Agencies
Paratransit
FasTrak
Clipper
Sacramento 511
or Freeway Assist

Interrupt 511

You can ask for the items above as soon as you are connected to 511 – there's no need to wait for the menu options

You can also interrupt 511 at any time in any menu if you already know your selection. Once you know what questions will be asked, you can answer them as soon as the system starts asking them.

Use key commands like:

"repeat" to hear your choices again,
"help" to hear the available selections,
"Main Menu" to return and start over,
"go back" to return to a previous menu, and
"stop" to cancel your selection.

If you get stuck (e.g., you hear, "I'm sorry, I didn't get that"), you can always say, "Main Menu" or "help", or you can press *8 for touch-tone options.

Get Realtime Updates

Traffic

Say you're driving and stuck in traffic – call 511 and say "Driving Times" to find out when you'll arrive at your destination. 511 will also provide information on the incidents on your route. When prompted for a starting and ending point within 511 Driving Times® menu, you can request a city, bridge, or hot spot. All available options are listed below. Therefore, you can say any of them, and the system will recognize it as either a starting or ending point.

You can also call 511 and say "Traffic Conditions" to get incidents, construction announcements, and slowdowns on a highway or around a city, bridge, or hot spot. Everything you can request is listed below.

Transit

Say you're out to dinner in San Francisco and you want to find out when the next Muni or BART train is coming to catch a ride home? Call 511 and say "Departure Times." If you know your stop ID, you can say or enter it. If you don't, the system will help you identify your stop, just say your agency and route name.

List of Shortcuts

Traffic Conditions for Highways

A trick to receiving more specific information in the Traffic Conditions menu is to request a highway with an accompanying direction. For example, say "I-80 East" to obtain information on only eastbound traffic for Interstate 80. Here are all of the highways for which you can obtain traffic conditions information:

Interstate Highways	California Highways	Major Roads & Expressways
I-205	HWY-101	Almaden Expy
I-238	HWY-1	Capitol Expy
I-280	HWY-113	Camino Pablo
I-380	HWY-116	Castro Street
I-505	HWY-12	Central Expy
I-580	HWY-121	Crow Canyon Road
I-680	HWY-13	East Capital Expy
I-780	HWY-152	Foothill Expy
I-80	HWY-160	Great America Parkway
I-880	HWY-17	Lawrence Expy
I-980	HWY-237	Montague Expy
	HWY-24	Oregon Expy
	HWY-242	Page Mill Road
	HWY-29	Richmond Parkway
	HWY-35	San Pablo Dam Road
	HWY-37	San Tomas Expy
	HWY-4	Sir Francis Drake Blvd
	HWY-82	Vasco Road
	HWY-84	Willow Road
	HWY-85	West Capitol Expy
	HWY-87
	HWY-9
	HWY-92

Traffic Conditions for Cities

When saying a city name for traffic information, 511 will provide traffic conditions for all freeways inside the requested city as well as neighboring cities. Please say any of the following city names:

A-D	E-L	M-R	S-Z
Alameda	East Palo Alto	Marin City	San Anselmo
Alamo	El Cerrito	Martinez	San Bruno
Albany	El Granada	Menlo Park	San Carlos
American Canyon	El Sobrante	Mill Valley	San Francisco
Antioch	Emeryville	Millbrae	San Geronimo
Atherton	Fairfax	Milpitas	San Gregorio
Bay Point	Fairfield	Montara	San Jose
Belmont	Forest Knolls	Monte Rio	San Leandro
Belvedere	Forestville	Monte Sereno	San Lorenzo
Benicia	Foster City	Moraga	San Mateo
Berkeley	Fremont	Morgan Hill	San Pablo
Bethel Island	Fulton	Moss Beach	San Quentin
Blackhawk	Geyserville	Mountain View	San Rafael
Brentwood	Gilroy	Napa	San Ramon
Brisbane	Glen Ellen	Newark	Santa Clara
Burlingame	Graton	Novato	Santa Cruz
Byron	Greenbrae	Oakland	Santa Rosa
Calistoga	Guerneville	Oakley	Saratoga
Campbell	Half Moon Bay	Occidental	Sausalito
Canyon	Hayward	Olema	Scotts Corner
Castro Valley	Healdsburg	Orinda	Scotts Valley
Cloverdale	Hercules	Pacheco	Sebastopol
Colma	Hillsborough	Pacifica	Sonoma
Concord	Ignacio	Palo Alto	South San Francisco
Corte Madera	Inverness	Penngrove	St Helena
Cotati	Kensington	Pescadero	Stinson Beach
Crockett	Kentfield	Petaluma	Suisun City
Cupertino	Kenwood	Piedmont	Sunnyvale
Daly City	Lafayette	Pinole	Sunol
Danville	Lagunitas	Pittsburg	Tiburon
Davis	Larkspur	Pleasant Hill	Tracy
Deer Park	Livermore	Pleasanton	Union City
Diablo	Los Altos	Point Reyes Station	Vacaville
Dixon	Los Altos Hills	Port Costa	Vallejo
Dublin	Los Gatos	Portola Valley	Villa Grande
Duncans Mills		Redwood City	Walnut Creek
		Richmond	Windsor
		Rio Vista	Woodacre
		Rodeo	Woodside
		Rohnert Park	Yountville
		Ross
		Rutherford

Traffic Conditions on Bridges

Traffic Conditions at Hot Spots

A-C	D-M	N-R	S-Z
Alemany Blvd Overpass	Devils Slide	Newpark Mall	San Francisco International Airport
Altamont Pass	Doyle Drive	Novato Dumps	San Jose International Airport
Antioch Bridge Toll Plaza	Dublin Grade	Nut Tree	Santana Row
Avaya Stadium	Dublin Interchange	Oakland Coliseum	SAP Center
Bay Bridge San Francisco Anchorage	Foothill College	Oakland International Airport	Six Flags
Bay Bridge Toll Plaza	Golden Gate Fields	Oracle Arena	Sonoma County Fairgrounds
Berkeley Curve	Golden Gate Park	Oracle Park	Sonoma Raceway
Buchanan Field	Great America Park	Port of Oakland	Stinson Beach
Butler Bridge	Hospital Curve	Pruneyard Towers	Sunol Grade
Cal Park Hill	Levi's Stadium	Puerto Suelo Hill	Tesla Plant
Caldecott Tunnel	Lombard Street	Robin Williams Tunnel	The Brick Wall
Candlestick Park	Mac Arthur Maze	Richardson Bay Bridge	The Cats Restaurant
Castro Valley Y	Mare Island		The Summit
Central Freeway	Marin Civic Center		Treasure Island
Chase Center	Moffet Field		Valley Fair
Childrens Hospital	Montclair		Waldo Grade
Cordelia Junction	Muir Woods		205 and 5 Interchange
Cotati Grade			580 and 205 Interchange
Cow Palace

511 Driving Times® for Cities

Please note that locations listed below with an * can be further refined. View a list of refined 511 Driving Times® options that you can say directly when asked for your starting or ending point.

The roadways in the two right-hand columns define the intersection used to calculate the driving time, so if you say, "Alameda" as your starting point, we are calculating your driving time as if you are starting at the intersection of 29th Avenue and Interstate 880.

Cities

City Name	Road 1	Road 2
Alameda	29th Ave	I-880
Alamo	I-680	Stone Valley Rd
Albany	Buchanan St	I-80
American Canyon	American Canyon Rd	Highway 29
Angwin	Highway 29	Imola Ave W
Antioch	Highway 4	G St
Atherton	US-101	Willow Rd
Bay Point	Bailey Rd	Highway 4
Belmont	Ralston Ave	US-101
Belvedere	Tiburon Blvd	US-101
Benicia	I-680	I-780
Berkeley	I-80	University Ave
Bethel Island	Highway 160	Highway 4
Blackhawk	Crow Canyon Rd	I-680
Bodega	Highway 1	Valley Ford Rd
Bodega Bay	Highway 1	Valley Ford Rd
Bolinas	Highway 1	Panoramic Hwy
Brentwood	Highway 160	Highway 4
Brisbane	Oyster Point Blvd	US-101
Burlingame	Broadway	US-101
Byron	Highway 160	Highway 4
Calistoga	Highway 29	Highway 221
Campbell	Highway 17	E Hamilton Ave
Canyon	Highway 24	Camino Pablo
Castro Valley	I-238	I-580
Cazadero	Highway 1	Highway 116
Cloverdale	S Cloverdale Blvd	US-101
Colma	I-280	John Daly Blvd
Concord	Highway 242	I-680
Corte Madera	Tamalpais Dr	US-101
Cotati	Gravenstein Way	US-101
Crockett	I-80	San Pablo Ave
Cupertino	N De Anza Blvd	I-280
Daly City	I-280	John Daly Blvd
Danville	Diablo Rd	I-680
Deer Park	Highway 29	1st St
Diablo	Diablo Rd	I-680
Dillon Beach	Highway 1	Sir Francis Drake Blvd
Dixon	Dixon Ave W	I-80
Dublin	I-580	I-680
East Palo Alto	University Ave	US-101
El Cerrito	I-80	Potrero Ave
El Granada	Highway 1	Highway 92
El Sobrante	Appian Way	I-80
Emeryville	I-80	Powell St
Fairfield	N Texas St	I-80
Fort Ross	Highway 1	Highway 116
Foster City	Highway 92	Foster City Blvd
Fremont*	I-880	Mission Blvd
Fulton	Fulton Rd	US-101
Geyserville	Geyserville Ave	US-101
Gilroy	US-101	Leavesley Rd
Greenbrae	US-101	Sir Francis Drake Blvd
Half Moon Bay	Highway 1	Highway 92
Hayward*	Highway 92	I-880
Healdsburg	Dry Creek Rd	US-101
Hercules	I-80	John Muir Pky
Hillsborough	Broadway	US-101
Ignacio	US-101	Highway 37
Inverness	Highway 1	Sir Francis Drake Blvd
Jenner	Highway 1	Highway 116
Kensington	I-80	Buchanan St
Kentfield	US-101	Sir Francis Drake Blvd
Lafayette	Highway 24	Happy Valley Rd
Larkspur	Sir Francis Drake Blvd	US-101
Livermore	Highway 84	I-580
Los Altos	El Monte Rd	I-280
Los Altos Hills	El Monte Rd	I-280
Los Gatos	Highway 17	Highway 9
Marin City	Bridgeway	US-101
Marshall	Highway 1	Marshall-Petaluma Rd
Martinez	I-680	Marina Vista Ave
Menlo Park	Willow Rd	US-101
Mill Valley	Tiburon Blvd	US-101
Millbrae	E Millbrae Ave	US-101
Milpitas*	Highway 237	I-880
Montara	Highway 1	Linda Mar Blvd
Monte Sereno	Highway 17	Highway 9
Moraga	Highway 24	Camino Pablo
Morgan Hill	US-101	Cochrane Rd
Moss Beach	Highway 1	Linda Mar Blvd
Mountain View*	Highway 85	US-101
Napa	Highway 29	Imola Ave W
Newark	Highway 84	I-880
Nicasio	Lucas Valley Rd	US-101
Novato	US-101	Highway 37
Oakland*	I-980	I-880
Oakley	Highway 160	Highway 4
Occidental	Highway 1	Valley Ford Rd
Olema	Highway 1	Sir Francis Drake Blvd
Orinda	Highway 24	Camino Pablo
Pacheco	Highway 4	I-680
Pacifica	Highway 1	Sharp Park Rd
Palo Alto*	Embarcadero Rd	US-101
Penngrove	Old Redwood Hwy	US-101
Pescadero	Highway 84	Highway 1
Petaluma	Highway 116	US-101
Piedmont	Highway 13	Moraga Ave
Pinole	I-80	Pinole Valley Rd
Pittsburg	Highway 4	Railroad Ave
Pleasant Hill	Highway 242	I-680
Pleasanton	I-580	I-680
Point Reyes Station	Highway 1	Sir Francis Drake Blvd
Pope Valley	Highway 29	Imola Ave W
Port Costa	I-80	San Pablo Ave
Portola Valley	Sand Hill Rd	I-280
Redwood City*	US-101	Whipple Ave
Richmond*	Cutting Blvd	I-80
Rodeo	I-80	Willow Ave
Rohnert Park	Rohnert Park Expy	US-101
Ross	Sir Francis Drake Blvd	US-101
Rutherford	Highway 29	1st St
San Anselmo	3rd St	US-101
San Bruno	San Bruno Ave E	US-101
San Carlos	Holly St	US-101
San Francisco*	I-80	4th St
San Gregorio	Highway 1	Highway 84
San Jose*	I-880	US-101
San Leandro*	I-880	Davis St
San Lorenzo	I-238	I-880
San Mateo*	Highway 92	US-101
San Pablo	I-80	San Pablo Dam Rd
San Quentin	I-580	Main St
San Rafael	I-580	US-101
San Ramon	Crow Canyon Rd	I-680
Santa Clara*	Montague Expy	US-101
Santa Rosa	Highway 12	US-101
Saratoga	Highway 9	Saratoga Ave
Sausalito	Rodeo Ave	US-101
South San Francisco	Grand Ave	US-101
St Helena	Highway 29	Highway 221
Stinson Beach	Highway 1	Panoramic Hwy
Suisun City	Highway 12	I-80
Sunnyvale*	Lawrence Expy	US-101
Sunol	Highway 84	I-680
Tiburon	Tiburon Blvd	US-101
Tomales	Highway 1	Marshall-Petaluma Rd
Union City	I-880	Alvarado Niles Rd
Vacaville	I-505	I-80
Vallejo	Highway 37	I-80
Valley Ford	Highway 1	Valley Ford Rd
Walnut Creek	Highway 24	I-680
Windsor	Old Redwood Hwy	US-101
Woodside	Highway 84	I-280
Yountville	Highway 221	Highway 29

511 Driving Times® on Bridges

Bridge Name	Road 1	Road 2
Antioch Bridge	CA-160	CA-4
Bay Bridge*	I-80	Bay Bridge - Toll Plaza
Benicia Bridge*	I-680	I-780
Carquinez Bridge*	I-80	Ca-29
Dumbarton Bridge*	CA-84	Dumbarton Bridge - Causeway
Golden Gate Bridge*	US-101	Golden Gate Bridge - North Tower
Richmond Bridge*	I-580	Western Dr
San Mateo Bridge*	CA-92	Clawiter Rd

511 Driving Times® at Hot Spots

Hot Spot Name	Road 1	Road 2
Alemany Blvd Overpass	I-280	US-101
Altamont Pass	I-580	Flynn Rd N
Antioch Bridge Toll Plaza	CA-160	Antioch Bridge - Toll Plaza
Avaya Stadium	I-880	Coleman Ave
Bay Bridge San Francisco Anchorage	Bay Bridge – SF Anchorage	I-80
Bay Bridge Toll Plaza	Bay Bridge - Toll Plaza	I-80
Berkeley Curve	I-580	I-80
Buchanan Field	Chilpancingo Pky	I-680
Butler Bridge	CA-221	CA-29
Cal Park Hill	US-101	Sir Francis Drake Blvd
Caldecott Tunnel	Highway 24	Fish Ranch Rd
3 Com Park or Candlestick Park	Beatty Ave	US-101
Castro Valley Y	I-238	I-580
Central Freeway	Mission St	US-101
Childrens Hospital	Highway 24	51st St
Cordelia Junction	I-680	I-80
Cotati Grade	Old Redwood Hwy	US-101
Cow Palace	US-101	Bay Shore Blvd
Devils Slide	Highway 1	Linda Mar Blvd
Doyle Drive	US-101	Lombard St
Dublin Grade	I-580	Foothill Rd
Dublin Interchange	I-580	I-680
Foothill College	El Monte Rd	I-280
Golden Gate Fields	I-80	Solano Ave
Great America Park	Great America Pky	US-101
Hospital Curve	Cesar Chavez St	US-101
Levi's Stadium	Great America Pky	Tasman Dr
Lombard Street	Van Ness Ave	Lombard St
Mac Arthur Maze	I-580	I-80
Mare Island	Highway 37	Wilson Ave
Marin Civic Center	N San Pedro Rd	US-101
Moffet Field	Highway 85	US-101
Montclair	CA-13	Park Blvd
Muir Woods	Highway 1	Muir Woods Rd
Newpark Mall	I-880	Mowry Ave
Novato Dumps	San Antonio Rd	US-101
Nut Tree	I-505	I-80
Oakland Coliseum	Hegenberger Rd	I-880
Oakland International Airport	98th Ave	I-880
Oracle Arena	Hegenberger Rd	I-880
Port of Oakland	I-880	7th St
Pruneyard Towers	Highway 17	San Tomas Expy
Puerto Suelo Hill	Lincoln Ave	US-101
Robin Williams Tunnel	Highway 1	Spencer Ave
Richardson Bay Bridge	US-101	Highway 1
San Francisco International Airport	Airport Exit	US-101
San Jose International Airport	Airport Pky	Highway 87
Santana Row	CA-17	I-280
SAP Center	CA-87	W Julian St
Six Flags	Highway 37	I-80
Sonoma County Fairgrounds	CA-12	US-101
Sonoma Raceway	Highway 121	Highway 37
Stinson Beach	Highway 1	Panoramic Hwy
Sunol Grade	Andrade Rd	I-680
Tesla Plant	Fremont Blvd	I-880
The Brick Wall	23rd Ave	I-880
The Cats Restaurant	Highway 17	S Santa Cruz Ave
The Summit	Highway 17	Summit Rd
Treasure Island	I-80	Treasure Island Rd
Valley Fair	CA-17	I-280
Waldo Grade	US-101	Rodeo Ave
205 and 5 interchange	I-205	I-5
580 and 205 interchange	I-580	I-280

511 Paratransit Agencies

From inside the Paratransit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

Paratransit Agency	Touch-tone option
East Bay Paratransit	10
VTA Access Paratransit	11
Whistlestop Wheels for Marin County	12
Redi-Wheels for San Mateo County	13
County Connection LINK for Central Contra Costa County	14
Volunteer Wheels for Sonoma County	15
San Francisco Paratransit	16
SolTrans Paratransit	17
WestCAT for Western Contra Costa County	18
Santa Rosa Paratransit	19
Petaluma Paratransit	20
DART for FAST	21
Redicoast	22
VINE Go for Napa County	23
Tri Delta Transit for Eastern Contra Costa County	24
WHEELS Dial-A-Ride for Livermore Amador Valley	25
Union City Paratransit	26
Solano County Paratransit	27
Special Services for Vacaville	28
Dixon Readi-Ride	29

511 Transit Agencies

From inside the Transit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

Agency	Touch-tone option
AC Transit	10
BART	11
MUNI	12
Golden Gate Transit & Ferry	13
SamTrans	14
Caltrain	15
Valley Transportation Authority (VTA)	16
County Connection	17
Altamont Commuter Express (ACE)	18
WHEELS	19
WestCat	20
Marin Transit	21
Tri Delta Transit	22
Sonoma County Transit	23
FAST	24
San Francisco Bay Ferry	25
Blue and Gold Ferry	26
Capitol Corridor	27
Emery Go Round	28
Dumbarton Express	29
The VINE	30
Santa Rosa CityBus	31
SMART	32
Red and White Fleet	33
Angel Island-Tiburon Ferry	34
Healdsburg Transit	35
Petaluma Transit	36
Cloverdale Transit	37
Union City Transit	38
Vacaville City Coach	39
Yountville Shuttle	40
Lake Transit	41
Rio Vista Delta Breeze	42
San Benito County Transit	43
San Joaquin Regional Transit	44
Mendocino Transit Authority	45
Modesto MAX	46
Monterey-Salinas Transit	47
Santa Cruz Metro	48
SolTrans	50

Refined Points for Cities

For some cities that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the city name you can say the refined point name directly and skip a step in the menu. For example, when the system asks for a starting point you may say, "880 at 98th Street" instead of simply saying "Oakland."

City	Refined Point 1	Refined Point 2	Refined Point 3	Refined Point 4	Refined Point 5
San Francisco	I-80 and 4th Street	I-280 and 6th Street	Golden Gate Bridge Toll Plaza	I-280 and Highway 1
San Jose	U.S. 101 and I-880	I-280 and I-680	U.S. 101 and Hwy 85	Hwy 17 and I-280	CA-87 and CA-85
Oakland	I-880 and I-980	98th Ave. and I-880	Hwy 13 and I-580	Hwy 13 and Hwy 24
Fremont	Mission Blvd and I-880	Mission Blvd and I-680	Hwy 84 and I-880
Burlingame	US-101 and Broadway	I-280 and Trousdale Rd
Hayward	Hwy 92 and I-880	Hwy 238 and I-580
Milpitas	Hwy 237 and I-880	I-680 and E. Calaveras Blvd.
Mountain View	Moffett Field	Hwy 85 and Hwy 237	I-280 and El Monte Road
Redwood City	U.S. 101 and Whipple Ave.	I-280 and Hwy 84
Richmond	I-80 and Cutting Blvd.	I-80 and Richmond Parkway	Richmond Bridge Toll Plaza
San Leandro	I-880 and Davis Street	I-80 and Richmond Parkway	I-580 and Estudillo Ave.
San Mateo	U.S. 101 and Hwy 92	I-280 and Hwy 92
Santa Clara	U.S. 101 and Montague Expressway	I-280 and Stevens Creek Blvd.
Sunnyvale	U.S. 101 and Lawrence Expressway	U.S. 101 and Hwy 237	I-280 and Hwy 85
Tracy	I-205 and Tracy Blvd	U.S. 101 and Hwy 237	I-205 and W 11th St

Refined Points for Bridges

For some bridges that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the bridge name you can say the refined point name directly and skip a step in the menu.

Bridge/Tunnel	Refined Point 1	Refined Point 2
Bay Bridge	Bay Bridge – Oakland side	Bay Bridge – San Francisco side
Benicia Bridge	Benicia Bridge – Benicia side	Benicia Bridge – Martinez side
Caldecott Tunnel	Caldecott Tunnel-Orinda side	Caldecott Tunnel-Oakland side
Carquinez Bridge	Carquinez Bridge – Vallejo side	Carquinez Bridge – Crockett side
Dumbarton Bridge	Dumbarton Bridge – Fremont side	Dumbarton Bridge – Menlo Park side
Golden Gate Bridge	Golden Gate Bridge – Marin side	Golden Gate Bridge – San Francisco side
Richmond San Rafael Bridge	Richmond San Rafael Bridge – Richmond side	Richmond San Rafael Bridge – San Rafael side
San Mateo Bridge	San Mateo Bridge – Hayward side	San Mateo Bridge – San Mateo side