Phone Shortcuts

Use shortcuts to go directly to 511's most popular features from the Main Menu by saying:

  • Driving Times
  • Traffic Conditions
  • Departure Times
  • AC Transit
  • BART
  • Muni
  • VTA
  • SamTrans
  • Caltrain
  • Golden Gate Transit
  • All Nighter
  • Transit Agencies
  • Paratransit
  • FasTrak
  • Clipper
  • Sacramento 511
  • or Freeway Assist

Interrupt 511

You can ask for the items above as soon as you are connected to 511 – there's no need to wait for the menu options

You can also interrupt 511 at any time in any menu if you already know your selection. Once you know what questions will be asked, you can answer them as soon as the system starts asking them.

Use key commands like:

  • "repeat" to hear your choices again,
  • "help" to hear the available selections,
  • "Main Menu" to return and start over,
  • "go back" to return to a previous menu, and
  • "stop" to cancel your selection.

If you get stuck (e.g., you hear, "I'm sorry, I didn't get that"), you can always say, "Main Menu" or "help", or you can press *8 for touch-tone options.

Get Realtime Updates


Say you're driving and stuck in traffic – call 511 and say "Driving Times" to find out when you'll arrive at your destination. 511 will also provide information on the incidents on your route. When prompted for a starting and ending point within 511 Driving Times® menu, you can request a city, bridge, or hot spot. All available options are listed below. Therefore, you can say any of them, and the system will recognize it as either a starting or ending point.

You can also call 511 and say "Traffic Conditions" to get incidents, construction announcements, and slowdowns on a highway or around a city, bridge, or hot spot. Everything you can request is listed below.


Say you're out to dinner in San Francisco and you want to find out when the next Muni or BART train is coming to catch a ride home? Call 511 and say "Departure Times." If you know your stop ID, you can say or enter it. If you don't, the system will help you identify your stop, just say your agency and route name.

List of Shortcuts

A trick to receiving more specific information in the Traffic Conditions menu is to request a highway with an accompanying direction. For example, say "I-80 East" to obtain information on only eastbound traffic for Interstate 80. Here are all of the highways for which you can obtain traffic conditions information:

Interstate Highways  California Highways  Major Roads & Expressways 
I-205 HWY-101 Almaden Expy
I-238 HWY-1 Capitol Expy
I-280 HWY-113 Camino Pablo
I-380 HWY-116 Castro Street
I-505 HWY-12 Central Expy
I-580 HWY-121

Crow Canyon Road

I-680 HWY-13

East Capital Expy

I-780 HWY-152 Foothill Expy
I-80 HWY-160

Great America Parkway

I-880 HWY-17 Lawrence Expy
I-980 HWY-237 Montague Expy
  HWY-24 Oregon Expy
  HWY-242 Page Mill Road

Richmond Parkway


San Pablo Dam Road


San Tomas Expy


Sir Francis Drake Blvd

  HWY-82 Vasco Road
  HWY-84 Willow Road

West Capitol Expy


When saying a city name for traffic information, 511 will provide traffic conditions for all freeways inside the requested city as well as neighboring cities. Please say any of the following city names:


Alameda East Palo Alto Marin City San Anselmo
Alamo El Cerrito Martinez San Bruno
Albany El Granada Menlo Park San Carlos
American Canyon El Sobrante Mill Valley San Francisco
Antioch Emeryville Millbrae San Geronimo
Atherton Fairfax Milpitas San Gregorio
Bay Point Fairfield Montara San Jose
Belmont Forest Knolls Monte Rio San Leandro
Belvedere Forestville Monte Sereno San Lorenzo
Benicia Foster City Moraga San Mateo
Berkeley Fremont Morgan Hill San Pablo
Bethel Island Fulton Moss Beach San Quentin
Blackhawk Geyserville Mountain View San Rafael
Brentwood Gilroy Napa San Ramon
Brisbane Glen Ellen Newark Santa Clara
Burlingame Graton Novato Santa Cruz
Byron Greenbrae Oakland Santa Rosa
Calistoga Guerneville Oakley Saratoga
Campbell Half Moon Bay Occidental Sausalito
Canyon Hayward Olema Scotts Corner
Castro Valley Healdsburg Orinda Scotts Valley
Cloverdale Hercules Pacheco Sebastopol
Colma Hillsborough Pacifica Sonoma
Concord Ignacio Palo Alto

South San Francisco

Corte Madera Inverness Penngrove St Helena
Cotati Kensington Pescadero Stinson Beach
Crockett Kentfield Petaluma Suisun City
Cupertino Kenwood Piedmont Sunnyvale
Daly City Lafayette Pinole Sunol
Danville Lagunitas Pittsburg Tiburon
Davis Larkspur Pleasant Hill Tracy
Deer Park Livermore Pleasanton Union City
Diablo Los Altos Point Reyes Station Vacaville
Dixon Los Altos Hills Port Costa Vallejo
Dublin Los Gatos Portola Valley Villa Grande
Duncans Mills   Redwood City Walnut Creek
    Richmond Windsor
    Rio Vista Woodacre
    Rodeo Woodside
    Rohnert Park Yountville
  • Antioch Bridge
  • Bay Bridge 
  • Benicia Bridge 
  • Carquinez Bridge 
  • Dumbarton Bridge 
  • Golden Gate Bridge 
  • Richmond Bridge 
  • San Mateo Bridge
Alemany Blvd Overpass Devils Slide Newpark Mall San Francisco International Airport
Altamont Pass Doyle Drive Novato Dumps San Jose International Airport
Antioch Bridge Toll Plaza Dublin Grade Nut Tree Santana Row
Avaya Stadium Dublin Interchange Oakland Coliseum SAP Center
Bay Bridge San Francisco Anchorage Foothill College Oakland International Airport Six Flags
Bay Bridge Toll Plaza Golden Gate Fields Oracle Arena Sonoma County Fairgrounds
Berkeley Curve Golden Gate Park Oracle Park Sonoma Raceway
Buchanan Field Great America Park Port of Oakland Stinson Beach
Butler Bridge Hospital Curve Pruneyard Towers Sunol Grade
Cal Park Hill Levi's Stadium Puerto Suelo Hill Tesla Plant
Caldecott Tunnel Lombard Street Robin Williams Tunnel The Brick Wall
Candlestick Park Mac Arthur Maze Richardson Bay Bridge The Cats Restaurant
Castro Valley Y Mare Island   The Summit
Central Freeway Marin Civic Center   Treasure Island
Chase Center Moffet Field   Valley Fair
Childrens Hospital Montclair   Waldo Grade
Cordelia Junction Muir Woods   205 and 5 Interchange
Cotati Grade     580 and 205 Interchange
Cow Palace      

Please note that locations listed below with an * can be further refined. View a list of refined 511 Driving Times® options that you can say directly when asked for your starting or ending point.

The roadways in the two right-hand columns define the intersection used to calculate the driving time, so if you say, "Alameda" as your starting point, we are calculating your driving time as if you are starting at the intersection of 29th Avenue and Interstate 880.


City Name Road 1 Road 2
Alameda 29th Ave I-880
Alamo I-680

Stone Valley Rd

Albany Buchanan St I-80
American Canyon American Canyon Rd Highway 29
Angwin Highway 29 Imola Ave W
Antioch Highway 4 G St
Atherton US-101 Willow Rd
Bay Point Bailey Rd Highway 4
Belmont Ralston Ave US-101
Belvedere Tiburon Blvd US-101
Benicia I-680 I-780
Berkeley I-80 University Ave
Bethel Island Highway 160 Highway 4
Blackhawk Crow Canyon Rd I-680
Bodega Highway 1 Valley Ford Rd
Bodega Bay Highway 1 Valley Ford Rd
Bolinas Highway 1 Panoramic Hwy
Brentwood Highway 160 Highway 4
Brisbane Oyster Point Blvd US-101
Burlingame Broadway US-101
Byron Highway 160 Highway 4
Calistoga Highway 29 Highway 221
Campbell Highway 17 E Hamilton Ave
Canyon Highway 24 Camino Pablo
Castro Valley I-238 I-580
Cazadero Highway 1 Highway 116
Cloverdale S Cloverdale Blvd US-101
Colma I-280 John Daly Blvd
Concord Highway 242 I-680
Corte Madera Tamalpais Dr US-101
Cotati Gravenstein Way US-101
Crockett I-80 San Pablo Ave
Cupertino N De Anza Blvd I-280
Daly City I-280 John Daly Blvd
Danville Diablo Rd I-680
Deer Park Highway 29 1st St
Diablo Diablo Rd I-680
Dillon Beach Highway 1

Sir Francis Drake Blvd

Dixon Dixon Ave W I-80
Dublin I-580 I-680
East Palo Alto University Ave US-101
El Cerrito I-80 Potrero Ave
El Granada Highway 1 Highway 92
El Sobrante Appian Way I-80
Emeryville I-80 Powell St
Fairfield N Texas St I-80
Fort Ross Highway 1 Highway 116
Foster City Highway 92

Foster City Blvd

Fremont* I-880 Mission Blvd
Fulton Fulton Rd US-101
Geyserville Geyserville Ave US-101
Gilroy US-101 Leavesley Rd
Greenbrae US-101

Sir Francis Drake Blvd

Half Moon Bay Highway 1 Highway 92
Hayward* Highway 92 I-880
Healdsburg Dry Creek Rd US-101
Hercules I-80 John Muir Pky
Hillsborough Broadway US-101
Ignacio US-101 Highway 37
Inverness Highway 1

Sir Francis Drake Blvd

Jenner Highway 1 Highway 116
Kensington I-80 Buchanan St
Kentfield US-101

Sir Francis Drake Blvd

Lafayette Highway 24

Happy Valley Rd

Larkspur Sir Francis Drake Blvd US-101
Livermore Highway 84 I-580
Los Altos El Monte Rd I-280
Los Altos Hills El Monte Rd I-280
Los Gatos Highway 17 Highway 9
Marin City Bridgeway US-101
Marshall Highway 1

Marshall-Petaluma Rd

Martinez I-680

Marina Vista Ave

Menlo Park Willow Rd US-101
Mill Valley Tiburon Blvd US-101
Millbrae E Millbrae Ave US-101
Milpitas* Highway 237 I-880
Montara Highway 1 Linda Mar Blvd
Monte Sereno Highway 17 Highway 9
Moraga Highway 24 Camino Pablo
Morgan Hill US-101 Cochrane Rd
Moss Beach Highway 1 Linda Mar Blvd
Mountain View* Highway 85 US-101
Napa Highway 29 Imola Ave W
Newark Highway 84 I-880
Nicasio Lucas Valley Rd US-101
Novato US-101 Highway 37
Oakland* I-980 I-880
Oakley Highway 160 Highway 4
Occidental Highway 1 Valley Ford Rd
Olema Highway 1

Sir Francis Drake Blvd

Orinda Highway 24 Camino Pablo
Pacheco Highway 4 I-680
Pacifica Highway 1 Sharp Park Rd
Palo Alto* Embarcadero Rd US-101
Penngrove Old Redwood Hwy US-101
Pescadero Highway 84 Highway 1
Petaluma Highway 116 US-101
Piedmont Highway 13 Moraga Ave
Pinole I-80

Pinole Valley Rd

Pittsburg Highway 4 Railroad Ave
Pleasant Hill Highway 242 I-680
Pleasanton I-580 I-680
Point Reyes Station Highway 1

Sir Francis Drake Blvd

Pope Valley Highway 29 Imola Ave W
Port Costa I-80 San Pablo Ave
Portola Valley Sand Hill Rd I-280
Redwood City* US-101 Whipple Ave
Richmond* Cutting Blvd I-80
Rodeo I-80 Willow Ave
Rohnert Park Rohnert Park Expy US-101
Ross Sir Francis Drake Blvd US-101
Rutherford Highway 29 1st St
San Anselmo 3rd St US-101
San Bruno San Bruno Ave E US-101
San Carlos Holly St US-101
San Francisco* I-80 4th St
San Gregorio Highway 1 Highway 84
San Jose* I-880 US-101
San Leandro* I-880 Davis St
San Lorenzo I-238 I-880
San Mateo* Highway 92 US-101
San Pablo I-80

San Pablo Dam Rd

San Quentin I-580 Main St
San Rafael I-580 US-101
San Ramon Crow Canyon Rd I-680
Santa Clara* Montague Expy US-101
Santa Rosa Highway 12 US-101
Saratoga Highway 9 Saratoga Ave
Sausalito Rodeo Ave US-101
South San Francisco Grand Ave US-101
St Helena Highway 29 Highway 221
Stinson Beach Highway 1 Panoramic Hwy
Suisun City Highway 12 I-80
Sunnyvale* Lawrence Expy US-101
Sunol Highway 84 I-680
Tiburon Tiburon Blvd US-101
Tomales Highway 1

Marshall-Petaluma Rd

Union City I-880

Alvarado Niles Rd

Vacaville I-505 I-80
Vallejo Highway 37 I-80
Valley Ford Highway 1 Valley Ford Rd
Walnut Creek Highway 24 I-680
Windsor Old Redwood Hwy US-101
Woodside Highway 84 I-280
Yountville Highway 221 Highway 29

Bridge Name  Road 1  Road 2 
Antioch Bridge  CA-160  CA-4 
Bay Bridge*  I-80  Bay Bridge - Toll Plaza 
Benicia Bridge*  I-680  I-780 
Carquinez Bridge*  I-80  Ca-29 
Dumbarton Bridge*  CA-84  Dumbarton Bridge - Causeway 
Golden Gate Bridge*  US-101  Golden Gate Bridge - North Tower 
Richmond Bridge*  I-580  Western Dr 
San Mateo Bridge*  CA-92  Clawiter Rd
Hot Spot Name Road 1  Road 2 
Alemany Blvd Overpass  I-280  US-101 
Altamont Pass  I-580  Flynn Rd N 
Antioch Bridge Toll Plaza CA-160 Antioch Bridge - Toll Plaza
Avaya Stadium I-880 Coleman Ave
Bay Bridge San Francisco Anchorage  Bay Bridge – SF Anchorage  I-80 
Bay Bridge Toll Plaza  Bay Bridge - Toll Plaza  I-80 
Berkeley Curve  I-580  I-80 
Buchanan Field  Chilpancingo Pky  I-680 
Butler Bridge CA-221 CA-29
Cal Park Hill  US-101  Sir Francis Drake Blvd 
Caldecott Tunnel  Highway 24  Fish Ranch Rd 
3 Com Park or Candlestick Park  Beatty Ave  US-101 
Castro Valley Y  I-238  I-580 
Central Freeway  Mission St  US-101 
Childrens Hospital  Highway 24  51st St 
Cordelia Junction  I-680  I-80 
Cotati Grade  Old Redwood Hwy  US-101 
Cow Palace  US-101  Bay Shore Blvd 
Devils Slide  Highway 1  Linda Mar Blvd 
Doyle Drive US-101 Lombard St
Dublin Grade  I-580  Foothill Rd 
Dublin Interchange  I-580  I-680 
Foothill College  El Monte Rd  I-280 
Golden Gate Fields  I-80  Solano Ave 
Great America Park  Great America Pky  US-101 
Hospital Curve  Cesar Chavez St  US-101 
Levi's Stadium Great America Pky Tasman Dr
Lombard Street Van Ness Ave Lombard St
Mac Arthur Maze  I-580  I-80 
Mare Island  Highway 37  Wilson Ave 
Marin Civic Center  N San Pedro Rd  US-101 
Moffet Field  Highway 85  US-101 
Montclair CA-13 Park Blvd
Muir Woods Highway 1 Muir Woods Rd
Newpark Mall  I-880  Mowry Ave 
Novato Dumps  San Antonio Rd  US-101 
Nut Tree  I-505  I-80 
Oakland Coliseum Hegenberger Rd I-880
Oakland International Airport  98th Ave  I-880 
Oracle Arena Hegenberger Rd I-880
Port of Oakland I-880 7th St
Pruneyard Towers  Highway 17  San Tomas Expy 
Puerto Suelo Hill  Lincoln Ave  US-101 
Robin Williams Tunnel Highway 1 Spencer Ave
Richardson Bay Bridge  US-101  Highway 1 
San Francisco International Airport  Airport Exit  US-101 
San Jose International Airport  Airport Pky  Highway 87 
Santana Row CA-17 I-280
SAP Center CA-87 W Julian St
Six Flags Highway 37 I-80
Sonoma County Fairgrounds CA-12 US-101
Sonoma Raceway Highway 121 Highway 37
Stinson Beach  Highway 1  Panoramic Hwy 
Sunol Grade  Andrade Rd  I-680 
Tesla Plant Fremont Blvd I-880
The Brick Wall  23rd Ave  I-880 
The Cats Restaurant  Highway 17  S Santa Cruz Ave 
The Summit  Highway 17  Summit Rd 
Treasure Island  I-80  Treasure Island Rd 
Valley Fair CA-17 I-280
Waldo Grade  US-101  Rodeo Ave 
205 and 5 interchange I-205 I-5
580 and 205 interchange I-580 I-280

From inside the Paratransit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

Paratransit Agency  Touch-tone option 
East Bay Paratransit  10 
VTA Access Paratransit  11 
Whistlestop Wheels for Marin County  12 
Redi-Wheels for San Mateo County  13 
County Connection LINK for Central Contra Costa County  14 
Volunteer Wheels for Sonoma County  15 
San Francisco Paratransit  16 
SolTrans Paratransit  17 
WestCAT for Western Contra Costa County  18 
Santa Rosa Paratransit  19 
Petaluma Paratransit  20 
DART for FAST 21 
Redicoast  22 
VINE Go for Napa County  23 
Tri Delta Transit for Eastern Contra Costa County  24 
WHEELS Dial-A-Ride for Livermore Amador Valley  25 
Union City Paratransit  26 
Solano County Paratransit  27 
Special Services for Vacaville  28 
Dixon Readi-Ride  29

From inside the Transit Agency menu, you can say any of the following agencies. If you want to use the touch-tone options, press the number associated with each agency.

Agency  Touch-tone option 
AC Transit  10 
BART  11 
MUNI  12 
Golden Gate Transit & Ferry  13 
SamTrans  14 
Caltrain  15 
Valley Transportation Authority (VTA)  16 
County Connection  17 
Altamont Commuter Express (ACE)  18 
WestCat  20 
Marin Transit  21 
Tri Delta Transit  22 
Sonoma County Transit  23 
FAST 24 
San Francisco Bay Ferry  25 
Blue and Gold Ferry  26 
Capitol Corridor  27 
Emery Go Round  28 
Dumbarton Express  29 
The VINE  30 
Santa Rosa CityBus  31 
SMART  32 
Red and White Fleet  33 
Angel Island-Tiburon Ferry  34 
Healdsburg Transit  35 
Petaluma Transit  36 
Cloverdale Transit  37 
Union City Transit  38 
Vacaville City Coach  39 
Yountville Shuttle  40 
Lake Transit  41 
Rio Vista Delta Breeze  42 
San Benito County Transit  43 
San Joaquin Regional Transit  44 
Mendocino Transit Authority  45 
Modesto MAX  46 
Monterey-Salinas Transit  47 
Santa Cruz Metro  48 
SolTrans  50

For some cities that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the city name you can say the refined point name directly and skip a step in the menu. For example, when the system asks for a starting point you may say, "880 at 98th Street" instead of simply saying "Oakland."

City Refined Point 1 Refined Point 2 Refined Point 3 Refined Point 4 Refined Point 5
San Francisco I-80 and 4th Street I-280 and 6th Street Golden Gate Bridge Toll Plaza I-280 and Highway 1  
San Jose U.S. 101 and I-880 I-280 and I-680 U.S. 101 and Hwy 85 Hwy 17 and I-280 CA-87 and CA-85
Oakland I-880 and I-980 98th Ave. and I-880 Hwy 13 and I-580 Hwy 13 and Hwy 24  
Fremont Mission Blvd and I-880 Mission Blvd and I-680 Hwy 84 and I-880    
Burlingame US-101 and Broadway I-280 and Trousdale Rd      
Hayward Hwy 92 and I-880 Hwy 238 and I-580      
Milpitas Hwy 237 and I-880 I-680 and E. Calaveras Blvd.      
w Moffett Field Hwy 85 and Hwy 237 I-280 and El Monte Road    
Redwood City U.S. 101 and Whipple Ave. I-280 and Hwy 84      
Richmond I-80 and Cutting Blvd. I-80 and Richmond Parkway Richmond Bridge Toll Plaza    
San Leandro I-880 and Davis Street I-80 and Richmond Parkway I-580 and Estudillo Ave.    
San Mateo U.S. 101 and Hwy 92 I-280 and Hwy 92      
Santa Clara U.S. 101 and Montague Expressway I-280 and Stevens Creek Blvd.      
Sunnyvale U.S. 101 and Lawrence Expressway U.S. 101 and Hwy 237 I-280 and Hwy 85    
Tracy I-205 and Tracy Blvd U.S. 101 and Hwy 237 I-205 and W 11th St    

For some bridges that have multiple freeways within their jurisdictions we have provided "refined points" so that you may better define your starting and ending point. This means instead of saying the bridge name you can say the refined point name directly and skip a step in the menu.

Bridge/Tunnel  Refined Point 1  Refined Point 2 
Bay Bridge  Bay Bridge – Oakland side  Bay Bridge – San Francisco side 
Benicia Bridge  Benicia Bridge – Benicia side  Benicia Bridge – Martinez side 
Caldecott Tunnel  Caldecott Tunnel-Orinda side  Caldecott Tunnel-Oakland side 
Carquinez Bridge  Carquinez Bridge – Vallejo side  Carquinez Bridge – Crockett side 
Dumbarton Bridge  Dumbarton Bridge – Fremont side  Dumbarton Bridge – Menlo Park side 
Golden Gate Bridge  Golden Gate Bridge – Marin side  Golden Gate Bridge – San Francisco side 
Richmond San Rafael Bridge  Richmond San Rafael Bridge – Richmond side  Richmond San Rafael Bridge – San Rafael side 
San Mateo Bridge  San Mateo Bridge – Hayward side  San Mateo Bridge – San Mateo side

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