Phone Safety Tips

511 reminds travelers to drive safely and take extra precautions when calling 511 for current traffic conditions. Here are some tips to help you stay as safe as possible on your journey.

For Everyone:

  • Call 511 or check for current traffic conditions and driving times before you're on the road.
  • Never text while driving – it's against the law.
  • In wet, icy, or foggy conditions – slow down, drive with your lights on low beam, and allow more time for your journey.
  • Always wear your seat belt and never drink and drive.
  • If you're ever stuck on the freeway with a non-emergency situation (flat tire, stalled car, out of gas, etc.), dial 511 and say "Freeway Assist." You'll be transferred to an operator who can provide appropriate roadside assistance services. However, if it's an emergency, please dial 911.

If you're 18 and over:

  • If you call 511 during your trip, use a hands-free device – it's the law – or have your passenger make the call.
  • Program "511" into your phone so you don't have to dial each number when you call.

If you're under 18:

If you're under 18 years of age, California law prohibits you from using a wireless telephone or a hands-free device while operating a motor vehicle. Call 511 before you leave or ask your passenger to call if you're en route.

^ Back to top