Wondering what happened to the Trip Planner or the 511 SF Bay Alexa skill? Take a look at the questions below to see what's changed on 511.
What 511 Web Features Went Away?
511.org no longer provides the following:
Real-time transit departure times,
Transit agency schedules,
Transit Tracker, and
Real-time parking information. (NOTE: This feature is also discontinued from the 511 Phone service)
Why did 511 Web Features Go Away?
MTC has always been, and will continue to be, committed to providing a flexible 511 system that evolves with changes in technology as well as user needs and expectations.
Usage trends and recent surveys show that Bay Area travelers are turning to a variety of sources to get around. Depending on their travel needs, they are increasingly using transit agency or private sector websites and apps for trip planning, real-time transit information, and transit schedules.
What Stayed on 511.org?
511 continues to provide core elements of the website, including the following:
An interactive map, with traffic, transit, carpool, and biking information layers,
Consolidated tweets from 511 and partner agencies, and
Resources for traffic, transit, paratransit, RTC discount card, carpool, vanpool, bicycling, express lanes, and park ‘n ride lots.
511 is also focusing on its strengths as a regional data provider to support and collaborate with the innovative work being done by the private sector. All of 511’s data is available free of charge on 511.org.
What are Some Other Options?
Real-Time Departure Information
Travelers can use a variety of the many publicly available apps that deliver transit departure times. Visit our Mobile Apps page for a few options. And, real-time transit departure information continues to be available on the 511 phone.
Transit Agency Schedules
Bay Area transit agencies provide up-to-date transit schedules and fares information on their websites.
- AC Transit East Bay Paratransit
- Altamont Corridor Express
- BART Multiple providers listed
- Caltrain Accessibility
- Capitol Corridor
- County Connection LINK Paratransit
- Dumbarton Express
- Emery Go-Round
- Fairfield and Suisun Transit (FAST) DART Paratransit
- Golden Gate Ferry
- Golden Gate Transit Multiple providers listed
- LAVTA Wheels Dial-a-Ride Paratransit and Pleasanton Paratransit
- Marin Transit Marin Access/Whistlestop Wheels
- Petaluma Transit
- Rio Vista Delta Breeze
- San Francisco Bay Ferry
- Santa Rosa CityBus
- SFMTA (Muni)
- Sonoma County Transit
- Stanford Marguerite Shuttle
- Tideline Marine Group Inc
- Tri Delta Transit
- Union City Transit
- Vacaville City Coach
- Vine (Napa County)
Real-Time Parking Information
What Happened to the 511 SF Bay Alexa Skill?
The 511 SF Bay Alexa skill was discontinued on December 18th, 2020. Real-time transit departure information and real-time traffic conditions will continue to be available on the 511 phone system. Simply call 511 and say “Departure Times” or “Traffic Conditions” to get started.